Terms of Service

You must be at least 18 years old and able to form a binding contract to hold an account. The Service is for businesses and the people who work for them, not for personal or household use.

You agree to give accurate information when you sign up and to keep it current. You are responsible for everything that happens under your account and for keeping your sign-in method, devices and terminal PINs secure. Tell us promptly at the address in the Contact section if you believe an account has been compromised.

Sign-in is provided by Clerk. You may sign in with an email address or a third-party identity provider such as Google; that provider's terms apply to your relationship with it.

An owner creates an organization (a brand and one or more locations) and decides who may access it and in what role: managers, staff, accountants, consultants and crew terminals. The owner, not TacOS, chooses these people and what they can see and do.

• You are responsible for the acts and omissions of everyone you invite or give access to, including consultants and members of other businesses, as if they were your own.
• The crew terminal is a shared device for your location. People who use it are not account holders with us; they use it under your supervision and under your rules. You decide whether a minor employee may use it and you are responsible for complying with the laws that apply to employing minors.
• Remove access promptly when someone leaves. We act on the access settings in effect at the time of a request and are not responsible for access you granted and did not revoke.
• A consultant who accesses a client's organization does so on that client's behalf and under the client's instructions. Consultants must not use a client's data for any other purpose.

You own the content you and your team put into the Service: recipes, procedures, documents, photos, invoices, menus, prices, sales figures, messages, notes, rosters, training records, quotes and everything else ("Customer Content"). TacOS claims no ownership of it.

You give us a limited, worldwide, non-exclusive license to host, copy, process, transmit, display, translate and create derived versions of Customer Content, only as needed to provide, secure, support and improve the Service for you and as described in the Privacy Policy. This license ends when the content is deleted from the Service, except for copies held in ordinary backups for a limited time and records we must keep by law.

You are responsible for Customer Content: that you have the right to use it, that it is lawful, and that it does not infringe anyone's rights. Do not upload content you are not allowed to share, such as another company's confidential recipes or copyrighted material.

Much of what goes into the Service is information about other people: your employees and crew, job applicants, catering customers, suppliers. For that information you are the employer, the merchant or the business that collected it, and you decide why and how it is used. We process it on your behalf as your service provider. You are responsible for having the right to collect it and put it in the Service, for giving any notices and obtaining any consents the law requires, and for responding to those people's requests about their information. We will reasonably help you do so.

We may use data about how the Service is used, in a form that does not identify you, your business or any person, to operate, secure and improve the Service. We do not sell Customer Content and we do not use it to advertise to anyone.

Parts of the Service use artificial intelligence to draft documents, read photos and PDFs, translate, suggest priorities, answer questions and estimate numbers. The model is provided by Anthropic (Claude). AI output is generated from what you provide and from your organization's data, under the instructions you give.

• AI output is a draft, not a finished product and not advice. It can be wrong, incomplete, out of date or inappropriate for your situation, and it can misread a photo or a document. You must review it before you use it, publish it, train anyone on it or act on it.
• AI output is not legal, tax, accounting, food-safety, health-code, employment, wage-and-hour, immigration or other professional advice, even when it is written in a confident or formal tone, and even when it cites a rule. Requirements differ by state, county and city and change over time. Confirm anything that matters with a qualified professional or the authority involved.
• Documents the AI drafts for you, such as procedures, food-safety plans, handbooks, job descriptions and training material, are your documents once you adopt them. You are responsible for their accuracy and for their compliance with the laws that apply to your business.
• Do not enter into AI features information you have no right to share, and do not use them to generate content that is unlawful, deceptive, defamatory or harmful.
• AI features are metered in credits. Credits included in a plan, and credits you buy, are described on the Billing page. Credits are not money, cannot be transferred or refunded, and expire as stated there. We may change how features are metered with notice.
• Your content is sent to our AI provider to produce the output. It is processed under commercial terms that do not permit the provider to use it to train its models. We do not use your content to train AI models either.

We may change, limit or withdraw an AI feature at any time, including when a provider changes its service or its terms.

The free tools at tacoos.app/tools (menu and sign makers, food-cost, prime-cost, pour-cost, break-even and valuation calculators, tip-pool and tip-out splitters, schedule budgeters, catering quotes and the others) are offered as they are, with no account and no promise. Calculator results are estimates computed from the numbers you type in, under the method the tool describes. They are not accounting, tax, legal, appraisal or wage-and-hour advice.

Tools that touch pay, such as the tip-pool splitter, the tip-out calculator and the schedule budgeter, do arithmetic only. They do not know which tip, wage, overtime, minor-labor or scheduling rules apply where you operate, and those rules change. You are solely responsible for how you pay your people. Confirm your practices with your payroll provider or an employment attorney.

Anything you print or publish from a tool, including a menu, a sign, a poster or a quote, is yours. Check prices, allergens, hours and claims before you post it where customers can see it.

The Service lets you send a catering quote to a customer and request a deposit and a balance through Stripe. To use online payments you connect your own Stripe account and accept Stripe's Connected Account Agreement and the Stripe Services Agreement. Stripe, not TacOS, processes the payment and holds and pays out the funds.

• You are the seller. The sale is between you and your customer. TacOS is not a party to it, does not hold funds and does not take a share of the payment.
• You are responsible for the quote's accuracy, for delivering what was sold, for refunds, chargebacks and disputes, for collecting and remitting sales and other taxes, and for your own terms with the customer. Stripe's dispute and refund rules apply.
• A quote link is public to anyone who has the link. Share links only with the customer.

We may suspend online payments for an organization if Stripe requires it, if we suspect fraud or if these Terms are violated.

The Service can publish a public jobs page for your brand and collect applications. You are the employer and the one who decides what to ask and how to use an application; we store applications on your behalf.

You are responsible for complying with the laws that apply to your hiring, including equal-employment, anti-discrimination, criminal-history ("fair chance" or "ban the box"), salary-history, background-check, work-authorization and record-retention rules in every place you hire, and for giving applicants any notices those laws require. Do not ask applicants for information you are not allowed to collect, and do not use the Service to make hiring decisions on a prohibited basis.

The crew terminal lets your team read procedures, complete training and acknowledge documents, sometimes with a typed name, a PIN or an on-screen signature. The Service records what was tapped, by which crew profile, and when. It does not verify who was holding the device.

You decide whether an acknowledgement recorded in the Service meets a legal or insurance requirement that applies to you (for example, a food-handler attestation or a policy sign-off), and you are responsible for keeping any records the law requires you to keep in the form it requires. Export or print the records you need before you remove a person or an organization.

Some features are free; others need a paid plan or paid AI credits. Prices, what each plan includes and limits are on the Billing page and may change. Payments are processed by Stripe; we do not store full card numbers.

• Paid plans renew automatically at the end of each billing period (monthly or yearly) until you cancel. You can cancel at any time from Billing; the cancellation takes effect at the end of the current period and you keep access until then.
• Fees are non-refundable except where the law requires a refund. We do not prorate a cancellation.
• If we change the price of your plan, we will tell you at least 30 days before it applies to you. Continuing past that date accepts the new price.
• If a payment fails, we may retry it, downgrade the organization to the free plan or suspend paid features until it is paid.
• Prices do not include taxes. You are responsible for any sales, use, VAT or similar taxes on your purchase, except taxes on our income.
• AI credits are consumed as described on the Billing page. Credits are not refundable and are not money.

You agree not to, and not to let anyone using your organization:

• break the law, or use the Service to help anyone else break it, including labor, food-safety, consumer-protection, privacy and anti-discrimination laws;
• upload malware, probe or test the security of the Service without written permission, or interfere with its operation;
• access another organization's data, or try to, other than as a consultant or member the owner invited;
• scrape, copy, resell, sublicense or offer the Service to third parties as a service, or build a competing product from it;
• reverse engineer the Service except where the law allows it regardless of this term;
• use the free tools or the AI features in automated bulk, or in a way that imposes an unreasonable load on them;
• impersonate anyone, misrepresent your affiliation, or send unlawful or unwanted messages through the Service;
• upload content that is illegal, infringing, defamatory, harassing or that exposes a person's private information without a lawful basis.

We may investigate suspected violations and remove content, limit features or suspend access to protect the Service, other customers or the public.

The Service is built on and connects to services run by others: Clerk (sign-in), Stripe (payments), Anthropic (AI), Vercel (hosting and file storage), Neon (database), Upstash (rate limiting), OpenAI (voice transcription), OpenStreetMap services (addresses and distances for catering) and, when you connect them, point-of-sale and other business systems. Those providers' terms and privacy policies govern their handling of data, and their availability affects ours.

When you connect a third-party system, you authorize us to read the data you choose from it on your behalf. We consume that data; we do not manage or operate your point-of-sale or any other connected system, and we are not responsible for its accuracy.

Links to third-party sites are provided for convenience. We do not endorse them and are not responsible for them.

The Service, its software, design, templates, built-in content and trademarks belong to TacOS and its licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your business's internal operations during your subscription or free use. All other rights are reserved.

Starter content we provide inside the Service, such as template procedures or sample documents, is a starting point. You may adapt it for your business; you may not redistribute it as a product.

If you send us suggestions or feedback, you give us the right to use them without obligation to you.

We improve the Service constantly and may add, change or remove features. We will try to give reasonable notice of changes that materially reduce what a paid plan includes. Features marked beta, preview or experimental may be unfinished, may change without notice and may be withdrawn.

We aim for the Service to be available at all times but do not promise it. We may suspend the Service for maintenance, security or reasons outside our control. Keep your own copies of anything you cannot afford to lose.

You may stop using the Service at any time and may delete your account from Settings. An owner may leave an organization only after transferring it to another owner, so that a business is never left without one. A deleted account enters a 30-day recovery window; after that, the account and its personal data are permanently deleted as described in the Privacy Policy. An organization's data stays with the organization until its owner deletes it.

We may suspend or terminate your access, with notice when practical, if you materially breach these Terms, if payment is overdue, if your use creates legal or security risk for us or others, or if we are required to by law. We may also discontinue the Service as a whole with at least 30 days' notice, with a prorated refund of prepaid fees for the unused period.

On termination your right to use the Service ends. On request within 30 days of termination we will make Customer Content available for export in a reasonable format, unless we terminated for a serious breach or the law prevents it. Sections of these Terms that by their nature should survive (including Your content and your data, AI features, Disclaimers, Limitation of liability, Indemnification and Governing law) survive termination.

THE SERVICE, THE FREE TOOLS, THE AI FEATURES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that AI output, calculator results, cost figures, imported sales data, translations or any other information in the Service are accurate, complete or suitable for your purposes, or that the Service will meet any legal, regulatory, insurance or industry requirement that applies to your business. The Service is not a system of record for payroll, accounting, tax, food-safety compliance or employment records; you remain responsible for those.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY LAW, TACOS, ITS OWNERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL OR DATA, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED US DOLLARS (US$100).

Without limiting the above, we are not liable for decisions you make or actions you take based on AI output, calculator results or other information in the Service; for how you pay, schedule, hire, train or manage your people; for the safety of the food you serve; for your transactions with your customers, including catering payments; for third-party services; or for Customer Content.

These limits are a fundamental part of the bargain between you and us; the Service would not be offered at its price without them. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You will defend, indemnify and hold harmless TacOS, its owners, employees and contractors from and against any claims, demands, losses, liabilities, damages, fines, costs and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Content; (b) your use of the Service, including AI output and tool results you adopted; (c) your relationships with your employees, crew, applicants, customers and suppliers, including wage-and-hour, discrimination, food-safety, consumer and privacy claims; (d) your catering sales and payments, including taxes, refunds and disputes; (e) your violation of these Terms or of any law; or (f) a dispute between you and anyone you gave access to your organization.

We will notify you of a claim promptly, let you control the defense (we may take part with our own counsel at our expense) and cooperate reasonably. You may not settle a claim in a way that admits fault on our behalf or imposes obligations on us without our written consent.

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing a claim, you agree to write to us at gabe@tacosmexican.com describing the problem and to try in good faith to resolve it with us for at least 30 days. If we cannot, any claim must be brought exclusively in the state or federal courts located in Dallas County, Texas, and you and we consent to their personal jurisdiction and venue. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

TO THE EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.

Any claim must be filed within one year after it arose, unless the law does not allow that period to be shortened.

We may update these Terms. When we make a material change we will post the new version here with a new date and ask you to accept it the next time you sign in, or notify you by email or in the app, at least 14 days before it takes effect where practical. Changes required by law or that only add a new feature may take effect immediately. If you do not agree to a change, stop using the Service and, if you wish, delete your account; continuing to use the Service after the effective date accepts the change.

• These Terms, the Privacy Policy and any order or plan description you accept in the app are the entire agreement between you and us about the Service and replace any earlier agreement.
• You may not assign these Terms without our written consent, except to a successor of your whole business who accepts them. We may assign them to an affiliate or a successor.
• Neither party is liable for delay or failure caused by events beyond its reasonable control, except payment obligations.
• If a court finds any part of these Terms unenforceable, the rest remains in effect and the unenforceable part is applied to the greatest extent allowed.
• Our failure to enforce a term is not a waiver of it.
• We may give you notices by email to the address on your account or inside the Service. Notices to us go to the address in the Contact section.
• You will comply with applicable export and sanctions laws and will not use the Service where that would be prohibited.
• The English version of these Terms governs. Translations are provided for convenience.
• Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us.

Questions about these Terms: gabe@tacosmexican.com.